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Return & Guarantee Policy

Return Policy

Receipts are required for all returns.

Live plants can be returned within 24 hours.

Home goods and hard goods can be returned within 30 days, in new and unused condition.

Seasonal items can be returned prior to the holiday.

Sale items are final sale.

 

Guarantee Policy

Trees and shrubs are warrantied for one year from purchase date with a one time replacement or store credit for the purchase price, provided plant care and instructions are followed.

Our guarantee does not cover loss due to drought, flood, animal damage, hail and ice storms, unseasonable freezes or other uncontrollable acts of nature.

Some exclusions apply: annuals, perennials, roses, vegetables and herbs, ground covers, contractor purchases, materials planted in containers, and clearance (50% off or greater).

 

 

 

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