Return & Guarantee Policy

Return Policy

Receipts are required for all returns.

Live plants, in the same condition as when purchased, can be returned within 24 hours.

Home goods and most hard goods can be returned within 30 days, in new and unused condition.

Chemicals and fertilizers are final sale.

Seasonal items can be returned prior to the holiday.

Sale items are final sale.


Guarantee Policy

Trees and shrubs are warrantied for one year from the purchase date with a one-time store credit for the purchase price, provided plant care and instructions are followed.

Our guarantee does not cover loss due to drought, flood, animal damage, hail and ice storms, unseasonable freezes, or other uncontrollable acts of nature.

The following are not covered by our guarantee: annuals, perennials, roses, fruit trees/vines/canes, vegetables and herbs, ground covers, contractor purchases, materials planted in containers, and clearance (50% off or greater).

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